Dauji Store Compliance

Privacy Policy

Effective Date: October 8, 2026

Welcome to Dauji Store ("we", "our", or "us"). We are committed to protecting the privacy and personal data of our customers in Baldev, Mathura (Uttar Pradesh) and surrounding regions. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and delivery service.

1. Information We Collect

When you browse or place an order on Dauji Store, we collect:

Contact Details: Your mobile phone number and customer name for order delivery and SMS OTP verification.
Doorstep Delivery Address: Your locality, street, landmark, and GPS coordinates to accurately deliver orders within 15–30 minutes.
Order Details: Products purchased, quantities, timestamps, and order history.
Payment Transaction Identifiers: We do NOT store your bank account passwords, UPI PINs, or credit/debit card numbers. All electronic payments are processed through Razorpay's PCI-DSS Level 1 certified gateway.

2. How We Use Your Information

To process, pack, and deliver your grocery, dairy, and sweet orders to your doorstep.
To send you order confirmation and OTP verification via SMS.
To allow delivery riders to contact you upon arriving at your address.
To prevent fraud, chargebacks, and ensure payment security.

3. Data Protection & Security

We implement strict enterprise-grade security protocols, including SSL/TLS 256-bit encryption for all data in transit. We strictly do not sell, rent, or trade your personal information to third-party advertisers.

4. Third-Party Payment Partners

Online payments are powered by Razorpay Software Private Limited. When you pay using UPI, NetBanking, or Cards, your payment data is handled under Razorpay's Privacy Policy and RBI data-localization standards.

5. Contact Us

If you have any questions regarding this Privacy Policy or wish to update your details, contact our support desk:

Dauji Store Customer Support
Kailash Road, Near Shri Dauji Mandir, Baldev, Mathura (U.P.) - 281301
Email: support@daujistore.com | Phone: +91 9760123456